Translate KPIs into action with our practical toolkit
Your KPIs don’t just measure business outcomes, they depend on technical success.
But too often, engineering teams monitor uptime, latency, or crash rates without tying those signals back to revenue, conversions, or customer retention.
In our first guide, Rethinking KPIs: How Engineering Can Own Business Outcomes, we introduced the concept of user-focused observability: aligning engineering work with business results by tracing KPIs back through user journeys and technical dependencies.
Now we’re taking the next step.
Download guide
What’s inside?
This follow-up ebook gives you a tactical framework to operationalize KPI translation. You’ll learn how to:
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Identify and prioritize core business metrics
Pinpoint the KPIs that matter most to your organization’s health and growth. -
Map KPIs to user journeys
Translate high-level business goals into concrete user flows you can monitor. -
Tie user journeys to technical dependencies
Expose the APIs, SDKs, and services that underpin your KPIs—and where failures will hurt most. -
Instrument and capture telemetry
Build visibility that connects technical signals directly to business impact. -
Operationalize the translational layer
Create dashboards, alerts, and cross-team practices that keep engineering and business in sync.
Why download?
By putting this framework into practice, you’ll be able to:
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Detect risks before KPIs dip
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Prioritize fixes based on business impact
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Align engineering work directly with revenue and customer outcomes
Your KPIs are only as strong as the systems and flows behind them. This guide shows you how to protect both.
Support for major operating systems and frameworks
Web
iOS
Android
React Native
Flutter
Unity
Companies who care about mobile rely on Embrace
Companies who care about end-user experience rely on Embrace
About Embrace
Embrace is the only user-focused observability platform that ties technical performance to end-user impact. Powered by OpenTelemetry, Embrace provides real user monitoring (RUM) across mobile and web, giving engineering teams the visibility and context they need to resolve issues faster, optimize performance, and deliver exceptional digital experiences.
To learn more, visit: embrace.io
